Consumers within the meaning of § 13 of the German Civil Code (BGB), i.e. every natural person who enters into a legal transaction for purposes that predominantly are outside his or her trade business or profession, have a right of withdrawal according to the following provisions.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us
UntoldStories e.V., represented by the board
Woennichstr. 10
13010 Berlin
Germany
E-Mail: info@menagallery.art
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the refund. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of the information on the right of withdrawal
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
via post to: UntoldStories e.V.
Woennichstr. 10
13010 Berlin
Germany
via e-mail to: info@menagallery.art
I/We (*) ________________________________
(first name, last name)
________________________________
(street, no.)
________________________________
(postal code, city)
hereby give notice that I/We (*) withdraw from my/our (*) contract of the following service (*):Â Name of article: ________________________________
Article-No. (*): ________________________________
Ordered on (*): ________________________________
received on (*): ________________________________
Signature of consumer(s) (only if this form is notified on paper), – Date
________________________________
(*) Delete as appropriate.
